Account
BillingManage subscription
Sign in and open your Account page, then choose Manage billing to open the secure Stripe Billing Portal. From there you can update your payment method, change or cancel your plan, and download invoices. The Manage billing button and the Manage button on the Payment method row open the same Stripe portal.
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Docs homeWhat the Account page shows
Sign in and open your Account page. The summary shows your plan and status, your next renewal date, and your account email. The Subscription panel lists Status, Billing interval (Monthly or Yearly), the Renews on date, and your Payment method. RecallBase never stores your card details; payments are handled by Stripe.
Open the Stripe Billing Portal
Every billing change happens inside Stripe, not on RecallBase. On your Account page, the Manage billing button and the Manage button next to Payment method both open the same Stripe Billing Portal.
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Sign in and open your Account page.
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Click Manage billing, or click Manage on the Payment method row.
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In the Stripe portal, update your card, switch between monthly and yearly, cancel, or download invoices.
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Return to your Account page to confirm the updated status.
Cancel or change your plan
Cancel inside the Stripe Billing Portal. Cancellation takes effect at the end of your current billing period, so Pro stays active until then and you are not charged again. After it ends, exports return to Free daily limits and watermarks. Your saved conversations stay on your device either way, because they were never stored on our servers.
Subscription states
Active and trialing both unlock Pro. Past due temporarily returns Free limits with a recoverable subscription, so update your card from Manage billing to restore Pro. A canceled subscription keeps Pro until the current period ends, then returns to Free.
