Account
BillingManage subscription
Sign in and open your Account page, then choose Manage billing to open the secure Stripe Billing Portal. From there you can update your payment method, change or cancel your plan, and download invoices. The Manage billing button and the Manage button on the Payment method row open the same Stripe portal.
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What the Account page shows
Sign in and open your Account page. The summary shows your plan, status, next renewal date, and account email. The Subscription panel lists Status, Billing interval (Monthly or Yearly), the Renews on date, and your Payment method. RecallBase never stores your card details — Stripe handles payments.
Open the Stripe Billing Portal
Every billing change happens inside Stripe, not on RecallBase. On your Account page, the Manage billing button and the Manage button next to Payment method open the same Stripe Billing Portal.
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Sign in and open your Account page.
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Click Manage billing, or click Manage on the Payment method row.
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In the Stripe portal, update your card, switch between monthly and yearly, cancel, or download invoices.
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Return to your Account page to confirm the updated status.
Browser extension connection is separate
The Stripe Billing Portal works independently of the browser extension. If you started from the extension, RecallBase keeps the short-lived browser connection and refreshes the extension status when you return. Portal access and billing changes stay tied to your signed-in website account.
If billing looks correct on the Account page but the extension does not refresh, do not repeat the billing action. Follow Pro is not unlocked in the extension to reconnect that browser.
Cancel or change your plan
Cancel inside the Stripe Billing Portal. Cancellation takes effect at the end of your current billing period: Pro stays active until then, and you are not charged again. After the period ends, exports return to Free daily limits and watermarks. Your saved conversations stay on your device either way — they were never stored on our servers.
Subscription states
Active and trialing both unlock Pro. If a payment is past due, your plan temporarily falls back to Free limits; update your card from Manage billing to restore Pro. A canceled subscription keeps Pro until the current period ends, then returns to Free.
